General Manager

San Diego, CA
Full Time
Manager/Supervisor

GENERAL MANAGER – SOUTHERN CALIFORNIA                                                  www.bhproperties.com
 
COMPANY 
 
BH Properties is a privately held commercial real estate investment firm focused on value-add acquisitions in office, industrial, retail, and multi-family properties throughout the Western United States, along with investments in distressed debt and ground leases.  The Company is vertically integrated, with offices in Los Angeles, San Francisco, Seattle, Riverside, Phoenix, Dallas, San Diego, and Houston, and is able to acquire and close transactions without the need for lengthy due diligence periods.  Our 30-year track-record and balance sheet allow us to move quickly and creatively, structuring acquisitions to satisfy seller needs in a highly competitive market.  Today, the Company owns and operates approximately 10M square feet across 18 states. 
 
POSITION 
 
The General Manager will be primarily responsible for overseeing the management of properties in Southern California. The successful candidate will have worked in a principal-based environment with an investor acumen approach to maximizing cash flow and increasing value. Demonstrated experience in managing property management and engineering teams, understanding tenant mix, along with representing the Company in a ‘front facing’ role within the community is integral. 
 
The role is highly visible, both internally and externally, requiring skills and experience in leadership, management, and communication.          
  
LOCATION
 
This role is an onsite position based out of one of BH Properties owned office assets in Mission Valley, CA.  The portfolio is primarily located in Southern California, including San Diego County.  General Manager’s assigned portfolio may also include properties in other States or California markets.  
 
REPORTING 
 
Senior Asset Manager 
 
RESPONSIBILITIES 

The General Manager is ultimately responsible for: 

  1. Ensuring that all properties within the assigned portfolio are well maintained in accordance with company standards 

  1. Directing and overseeing property management teams, including both internal staff and third-party property management firms, to ensure effective performance and accountability 

  1. Overseeing tenant relations to ensure a high level of satisfaction and responsiveness across the portfolio 

Key Operational Tasks Include: 

  • Provide leadership, direction, and mentorship to property management and engineering teams to support professional development and operational effectiveness 

  • Conduct periodic property visits and inspections to make sure properties are well-maintained and building systems are fully functional. 

  • Oversee capital improvement, tenant improvement, and/or general maintenance projects directed by senior management 

  • Bid, negotiate and present recommendations for portfolio projects 

  • Ensure competitive bidding process and thorough review of project scope and costs 

  • Work with the Company’s Construction Management resources to ensure timely completion within scope and budget 

  • Establish and maintain positive relationships with tenants, addressing tenant concerns as well as ensuring compliance with the requirements pursuant to lease agreements 

  • Establish and maintain positive vendor relationships. 

  • Troubleshoot issues, identify areas that need attention or improvement, and make recommendations or provide solutions. 

  • Assist leasing teams and brokers during lease negotiations 

  • Review and approve operating expenses in accordance with company policies and procedures 

  • Assist in determining CAM expenses, review and approve of CAM reconciliations, and assist in disbursements or collections owed 

  • Prepare annual budgets and monitor actual expenses to ensure budgets are met 

  • Submit required reports timely and participate in periodic property status meetings with detailed and accurate information 

  
KNOWLEDGE / SKILL REQUIREMENTS 
  

  • Bachelor’s Degree 

  • Minimum of 7-10 years of broad-based commercial property management experience with a demonstrated background on large in-fill urban retail properties 

  • Demonstrated experience overseeing capital improvements, tenant improvements, and general maintenance programs  

  • Extensive experience analyzing lease agreements and other contractual documents 

  • Strong communication skills with both internal and external customers and at all levels within the organization 

  • Skilled in customer service and tenant relations 

  • Ability to initiate bid requests, vendor and contractor management 

  • Ability to present self and company in a professional manner in all customer communications and actions 

  • Solid time management skills with the ability to prioritize, organize and successfully balance multiple tasks and requests 

  • Must be able to exhibit initiative and work independently 

  • Must have a strong work ethic and the ability to work in a fast-paced environment 

  • Must be a team player and work well with Senior Management, tenants, contractors, Accounting team, and other daily contacts 

  • MS Office proficiency expected 

  • Experience with Yardi a plus 

  • 20% Travel 

COMPENSATION
 
$120,000 - $150,000 Base 
 
We offer an excellent compensation package along with a chance to grow and develop with a well-capitalized, privately held, entrepreneurial investment group understanding that it is not just a job, but a career.  For immediate consideration please submit your resume with salary requirements.  Resumes submitted with salary requirements will be considered a priority. 

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